Question 1

What is Gamicatch and how does it work?

Accepted Answer

Gamicatch is an interactive customer acquisition and loyalty platform that turns any physical store's counter or tables into an automated customer database. Customers scan a QR code with their phone, enter their contact details and spin a reward wheel to win an instant perk.

Question 2

Who makes Gamicatch?

Accepted Answer

Gamicatch is a SaaS product developed and operated by MIC Technologies. For support or questions, write to gamicatchsoftware@mictechnologies.net.

Question 3

Does my customer need to download an app?

Accepted Answer

No. The experience runs in the mobile browser when the customer scans the QR code with their phone camera.

Question 4

How long does setup take?

Accepted Answer

The setup wizard lets you add your rewards and launch your campaign in under 3 minutes, with no technical skills or code.

Question 5

What personal data does Gamicatch capture?

Accepted Answer

Before the spin, the system asks for the customer's first name, last name, email address and phone or WhatsApp number. Contacts appear in real time in the business's private dashboard, ready to export.

Question 6

Can I control how many prizes are awarded?

Accepted Answer

Yes. You can set up to 4 rewards with custom winning probabilities, and define the no-reward rate to protect your margins.

Question 7

Does Gamicatch have a free trial?

Accepted Answer

Yes. The Starter plan includes your first 10 captured leads for free, with no credit card required. After that you can buy one-time lead packs or subscribe to the monthly Pro plan for unlimited capture.

Question 8

What kind of businesses can use Gamicatch?

Accepted Answer

It works for any physical business: sports bars, restaurants, cafes, breweries, boutique retail shops, fitness centers and car dealerships.

Author name: iriscarfi